Product Description
The Smooth CE 3.0DS Elliptical Trainer is a high-quality, small-footprint home elliptical trainer with an added bonus - it easy converts from elliptical motion to stair stepper motion. Features Two workouts in one - full range of elliptical and stair-stepper programs16 programs include preset exercises, heart rate control, body fat measurement, manual, and customTwo-color LCD display shows program, resistance levels, time, distance, speed, and pulseHeart rate monitoring and programs are based on the included wireless heart rate monitorGenerous 21-inch stride length, similar to what you'd find at the gymFull range-of-motion handle bars add an upper-body workoutSlip-resistant pedals and convenient water bottle holders for interruption-free sessionsWeight capacity: 300 lbs.Assembled dimensions: 57L x 27W x 71H inchesManufacturer's warranty included - see Product Guarantee are for complete details About Smooth Fitness Smooth Fitness has been bringing America quality fitness equipment for over 20 years. Committed to providing people with healthy life-style choices that they can afford, Smooth Fitness now sells ellipticals and treadmills online only in an effort to reduce costs and increase technological advances. Not only does the customer experience state-of-the-art innovations, he also rests easy knowing his purchase is backed by the industry's strongest, most comprehensive warranty. Consistent performance, competitive pricing, and customer satisfaction make Smooth Fitness one of the fitness industry's most trusted manufacturers of exercise equipment. 16 programs and 16 levels of resistance. Extended 21-inch stride length. Weight capacity: 300 lbs.. Dimensions: 57L x 27W x 71H inches. Manufacturer's warranty included (see product guarantee).
| List Price: | $1,999.00 |
| Price: |
$739.34 & eligible for FREE Super Saver Shipping on orders over $25. Details |
| as of Sat, 23 Feb 2013 14:35:04 GMT ***Remember, deals price on this item for sale just for limited time*** | |
Product Details
- Amazon Sales Rank: #702284 in Sports & Outdoors
- Size: Large
- Color: Black
- Brand: Smooth
- Model: SME-CE-30DSI
- Released on: 2011-12-07
- Dimensions: 71.00" h x 27.00" w x 57.00" l, 150.00 pounds
Features
- Dual Color LCD display including 15 programs
- MP3 Audio System
- Integrated Reading Rack/Media Shelf
- Extended 18-inch Stride Length
- Hand Grip and Free Wireless Heart Rate Transmitter
- Blue BackLit display including 15 preset programs
- Ergonomic pivoting with orthopedic cushion
- Extended 18" Stride Length
- Warranty: Lifetime on Frame and Braking System, 3 years parts and electronics, 2 years in home labor
Amazon.com
The Smooth CE 3.0DS is a versatile elliptical trainer. This elliptical is backed by an industry leading warranty that includes lifetime on the braking system, 3 years on parts and 2 years in-home labor. The CE 3.0DS features a long 18-inch stride length, a heavy duty drive system, Smooth's exclusive silent magnetic braking system, an MP3 audio system with high clarity speakers and an easy to read, extra bright blue backlit LCD display.
Specifications:
- Dimensions: 83 x 33 inches
- Unit weight: 175 pounds
- Shipping Weight: 185 pounds
Customer Reviews
Most helpful customer reviews
11 of 12 people found the following review helpful.
By Manish Kasotiya
Read post-purchase reviews and save hassel. My husband did not and now regrets.
[...]
Smooth Fitness CE 3.0DS Elliptical (Sports)
Unit arrived on time.
Problem1# Broken front right plastic part (arrived in shipment) was replaced on time.
Problem2# Flywheel was making scrubbing sound even before assembly. Had to post video of scrubbing noise to convince service department of the problem.
After assembly, left pedal worked smoothly without any issues. Right pedal is going inwards at an angle when unit is in action.
Scrubbing problem:
Third party service technician came twice to fix the issue and could NOT. Feedback to Smooth's service team was given promptly by the service technician on call however no conclusive action has been taken. After several calls to Sales Manager(Ed), Customer Service Manager (Linda M.), Service Department, I got a call after 3 working days from service department without a plan on fixing the issue. The guy did not recall the problem even though he was the same guy who worked with service technician a few days ago on debugging the very same problem. Unit Service department is ill-prepared, ill-committed on fixing customer issue.
My $1100 are sitting as scrap metal for nearly 2 months in my workout room and I am helpless. SMOOTH does not live up to its market reputation!
Final kicker: Charging return shipment cost (within 60day return policy) on a DEFECTIVE unit to the customer. What a rip-off! Might as well throw money in garbage and save the hassle.
Summary:
1. Sent defective unit
2. Not able to fix issue for more than a month since reported
3. Charging return shipment cost (within 60day return policy) on a DEFECTIVE unit (from very 1st day) to the customer
4. Lack of communication between third party technicians and service team of Smooth
5. Irresponsible service department:
a) Does NOT show trust in third-party service contractor feedback
b) Does NOT keep customer updated on the status and NOT keep commitments on updates (Specially Supervisor)
c) In-capable of diagnosing the problem. Seems to be masking it by sending replacement parts and hoping to fix the issue
d) Calls customer without reading problem description and without any plan on fixing the issue
Latest 12/13/2011: Shipped replacement unit. Customer Service Manager Linda M. wrote 12/2 to my husband that they will pick up the defective unit. Now she says that he agreed to ship only console on 12/5 and dispose the rest ourselves. Since when "Console" became the defective part that he agreed to ship.
In Summary: Customer service department creates lies for their benefit and don't mind making a painful situation worse for the customer.
Any company with a sensible customer service would have picked up the entire
defective unit and assembled the replacement unit as a goodwill gesture since their brand new unit was defective from day 1.
4 of 4 people found the following review helpful.
By Tim
I spent quite a bit of time researching ellipticals to find the one that fit my needs the best. I sure am glad I chose the Smooth Fitness CE 3.0 DS! From assembly to long workouts, this machine is incredible. It took maybe an hour to put together and I was impressed with the quality of materials. I am a mechanical engineer by trade and found the instructions and parts to be of high quality. For a machine with a relatively small footprint and somewhat light weight(140 lbs), it is extremely stable, even at higher speeds. I am 6'1" and about 215 pounds and noticed only a slight bit of movement at higher "peddling" speeds. The different programs are great for different types of workouts and the ability to change from an elliptical to a stair stepper in less than a minute is a huge bonus. I use it about 4 times per week and have owned it for about 6 months and it is still as sturdy and quiet as the day I bought it. I would highly recommend this product to anyone looking for a sturdy, compact machine with lots of programs.
3 of 3 people found the following review helpful.
By Suloo
This machine has many problems and few solutions. The customer service department is less than helpful...much less. I have promises, I have assurances, and I have reassurances, what I don't have is action. I have a machine that is NOT smooth at all. The pedals don't line up right and it makes the most awful noise squeaking. My only recourse thus far as told to me by the company is to send it back (on my dime) and they will look it over and refund my money less the repairs required to fix it. I will use it as an hat hanger, first. If you want the quality you pay for, buy some other brand. And read the other reviews, seems Smooth Fitness pays for reviews!
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